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FAQ's & Useful Information
Bring your driverís license or picture ID, insurance card(s), and a list of your medications. It is also helpful to have any medical records and X-ray, CDs relating to your prior treatment.
Do I need a referral?
Every insurance plan is different. You will need to speak with your Primary Care Physician or your insurance company directly to see if your policy requires a referral for Specialist office visits.
The first visit is typically just a consult with Dr. Kennard. He will discuss with you in detail your symptoms and the suggested treatment for your diagnosis (if applicable). Occasionally an ultrasound is required, and sometimes this can be done in our office.
Dr. Kennard is affiliated with several different surgical facilities and hospitals in the area: Medical Center of Plano, Baylor Medical Center at Frisco, Baylor Medical Center at Plano, Presbyterian Hospital of Plano, Richardson Regional, and Preston Plaza Surgery Center.
In general, you should expect to fast from midnight the night before your surgery until after your surgery. If you are currently taking Aspirin or any other blood thinners, you should stop taking these 7 days prior. If you are currently on Coumadin or Plavix, these should be stopped 5-7 days prior, but speak with Dr. Kennard and your ordering physician before changing your regimen. Most surgeries require general anesthesia, so you should make sure that you have someone to drive you to and from the surgical facility.
As every surgery varies, so will each individual recovery. Dr. Kennard can speak with you about your specific circumstances to determine what you should expect and when you should be able to resume normal activities.
How much will my surgery cost?
As every insurance plan varies and each surgery is different, your out-of-pocket cost may also vary. Our office staff will do our very best to get an accurate estimate of your surgical costs before the surgery. We also obtain precertification if required. You should also expect to have fees for the surgical facility, anesthesiologist, and occasionally a surgical assistant, when required.
For office visits: If your insurance plan requires a co-pay, you will be responsible for paying this at your office visit. If you have a coinsurance, you will be billed as soon as your insurance makes payment.
Dr. Kennard accepts most insurance plans including United Healthcare, Aetna, BlueCross/Blue Shield PPO and POS, Cigna, Medicare, Secure Horizons, PHCS, Unicare and many more. Please call our office if you have any questions about your particular plan and we will be happy to help you!
Pain relief following surgery is an important part of recovery. It is our goal to help you return to normal activities as soon as possible, but every patientís pain tolerance is different. You will be given a prescription pre- or post-operatively to help with pain. In special cases, continuous pain relief can be provided by an On-Q Device.
For your convenience, new patient forms are now available for completion in advance.